Automation and AI for small and mid-sized businesses
Kenowt builds, connects and runs the systems behind small and mid-sized businesses: automation, AI, websites and integrations. It's fully managed: we find what can be automated, build it into the tools you already use and run it for you. No new systems to learn, and no staff training.
Kenowt AI Inc. is a Canadian company, founded in 2025, working with small and mid-sized businesses across North America and the GCC. 50+ businesses helped. Founder: Saied Balaha.
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Services
Free automation review
A free review of how your business runs, with a clear list of what to automate first.
The review is free. Before we set anything up, we look at how your business runs: how work moves from one person to the next, which tools you use, and what your team does by hand every week. You get a clear list of what to automate first and where AI fits.
Systems and AI setup
We design and build automations and AI inside the software you already use.
We do the setup for you, and we manage it afterwards. The automations and AI tools are built into the software you already use and fit the way your team works, so there's nothing new to learn and no staff training. Routine work runs on its own.
Fully managed support
Fully managed: we run and maintain your systems and add automations as you grow. No new systems to learn, no staff training.
Your automation and AI are fully managed. We monitor them, fix anything that comes up and keep improving them as the business grows, so your team never has to learn a new system or sit through training.
Websites that bring in work
A website that explains what you do clearly and sends every enquiry straight to your CRM and calendar.
We build websites that say clearly what you do, make it easy for the right people to get in touch, and connect to the rest of your business so no enquiry gets lost.
AI search visibility (GEO)
We make your business easy for ChatGPT, Google's AI answers and Perplexity to find and recommend.
More customers now ask ChatGPT, Google's AI answers and Perplexity which business to choose. We set up your website and online profiles so these tools can read them, understand what you do and recommend you. It's done for you, alongside regular SEO.
How we work
- Review how the business runs: We map how work moves through the business and list what can be automated or handed to AI.
- Build the automation and AI: We do the build for you, inside the tools you already use, so your team has nothing new to learn.
- We manage it for you: We monitor it, fix anything that comes up and improve it as you grow, so your team has no new system to learn and no training to sit through.
Work we've done
- Real estate brokerage (Real estate): Leads from property portals, the website and ads landed in different inboxes. Agents picked them up whenever they noticed them, and many never got a second message. Every lead now goes into one CRM and is assigned to the right agent by area and property type. The buyer gets a WhatsApp reply straight away, can book a viewing, and gets follow-ups until they book or say no.
- Woodwork manufacturer (Manufacturing): Enquiries from the website and from ads arrived in separate places, and the sales team copied them into Odoo by hand. The same customer often ended up as two or three leads. Every enquiry goes straight into the company's Odoo CRM with the ad it came from, the right sales team and tags. Repeat enquiries are matched by email and phone and added to the existing lead. We also rebuilt the website in English and Arabic.
- Sales, operations and accounts in one flow (Department integration): When sales closed a deal, operations re-typed it to schedule the work and accounts typed it again to raise the invoice. Details got lost between teams, and sales had to ask whether the customer had paid. Marking a deal as won now creates the job for operations and the draft invoice in the accounting system. Sales can see invoice and payment status on the customer's record without asking anyone.
- Property management company (Real estate): Maintenance requests came in by phone and WhatsApp, rent reminders were sent one by one, and the monthly report for each owner was built by hand in a spreadsheet. Tenants send requests through one form that creates a work order, assigns a technician and keeps the tenant updated. Rent reminders go out on schedule, and owner reports are put together from the same data each month.
- Interior design and fit-out studio (Interior design): Client enquiries, consultation requests and job applications all arrived through different channels, and there was no single place to see who needed a reply. A new English and Arabic website with a page for every project, and an enquiry form and booking calendar that feed one CRM, with separate pipelines for client projects and job applicants.
- Skin clinic (Healthcare): Patient enquiries kept coming in after hours and while staff were busy with patients, and new leads waited too long for an answer. AI agents that answer patient enquiries straight away and follow up with new leads, so the front desk can focus on the patients in the clinic.
- Maintenance company (Facilities maintenance): Every job meant writing up a ticket and a report by hand after the visit, which took up time at the end of each day. Tickets and reports are now created automatically from each job, so the team spends that time on the next visit.
- Hair and scalp care brand (E-commerce): The store had no clear plan for growth, and details from new customers had to be collected and entered by hand. A growth plan for the store, an onboarding form that sends every answer into the CRM, and monthly management so the team doesn't have to run it.
- Professional services firm (Websites): The old website didn't explain what the firm does, and form messages went to an inbox nobody checked every day. A new website that explains the services clearly. Every enquiry lands in the CRM, gets an instant confirmation and can book a call on the spot.
- Events company (Events): Guests asked the same questions about the event again and again, and the team answered each one by hand. A conversational AI assistant that answers guest questions about the event, and a National Day ad campaign.
- Gym (Fitness): Messages to members were sent one at a time by staff. WhatsApp messaging for members, sent from one place.
Use cases
How businesses and busy owners use automation and AI. See all use cases.
- Dental clinic: Every missed call gets a WhatsApp reply with a booking link, and an AI assistant answers common questions about hours, prices and insurance. Recall reminders go out on schedule.
- Physiotherapy clinic: Online booking with reminders before each visit, and intake forms patients fill in before they arrive. The answers land in their file.
- Home care agency: Separate paths for families and applicants, screening questions for caregivers, and interview booking built in.
- Med spa: An AI assistant replies straight away, answers treatment questions and offers consultation times. Anyone who doesn't book gets followed up.
- Aesthetics clinic: All WhatsApp and Instagram messages move into one shared inbox on the business number, with an AI summary of each client's history.
- Online store: An AI assistant checks the store and answers order-status questions, abandoned carts get a reminder, and customers get a review request after delivery.
- Store with stock in several places: The store, the stock system and the accounting software are connected, so orders, stock counts and invoices update on their own.
- Real estate brokerage: Leads are routed to agents by area, buyers who aren't ready get regular updates, and AI writes a short summary of each lead for the agent.
- Property sales team: Short qualifying questions on first contact (budget, timing, unit type). Serious buyers go straight to an agent, and management sees a live dashboard.
- Law firm: An immediate reply to every enquiry, structured intake questions, consultation booking, and a document checklist with reminders.
- Immigration practice: A website assistant answers common questions and books paid consultations. Each client gets a document checklist with automatic reminders.
- Heating and cooling company: Follow-up on every open quote, a review request when each job is finished, and maintenance reminders for past customers.
- Manufacturer with its own ERP: Every enquiry lands in one pipeline and is sent into the company's ERP or CRM automatically, with duplicates merged.
- Field service company: Requests become tickets automatically, technicians update them from their phones, and the weekly report builds itself.
- Accounting firm: A checklist for each client, reminders until everything is in, AI that reads uploaded receipts and invoices, and a status board for the team.
- Tutoring centre: Fast replies to every enquiry, trial-lesson booking with follow-up, and automatic invoices and payment reminders.
- Restaurant group: One booking flow, a shared guest list, a feedback request after each visit, and birthday offers.
- Events venue: Online viewing booking, follow-up on every quote, and a digital RSVP and guest list for each event.
- The owner's inbox: AI sorts incoming email, drafts replies to routine messages for you to approve, and flags anything urgent.
- A morning brief: One short message each morning, by email or WhatsApp, with today's calls, open quotes, unpaid invoices and tasks.
- Calls and meetings: Calls are recorded and summarised by AI, action items become tasks, and the summary is saved on the customer's record.
- Voice notes: Send yourself a WhatsApp voice note, and AI turns it into a task, a reminder or a draft message in the right place.
- Receipts and expenses: Take a photo or forward the email. AI reads it and files it in your accounting software under the right category.
- Scheduling: A booking link that only shows the times you want to offer, with reminders and a short form before each meeting.
Frequently asked questions
- What does Kenowt do?
- We help small and mid-sized businesses automate repetitive work and adopt AI, as a fully managed service. We look at how your business runs, find what can be automated, build it into the tools you already use, and manage it for you.
- Who will do the work?
- We do, from start to finish. Saied, Kenowt's founder, is your main contact from the first call through launch and support. Your team doesn't have to build anything.
- Who do you work with?
- Small and mid-sized businesses across North America and the GCC. We've helped 50+ so far, in a range of industries.
- What kind of work can be automated?
- Usually the repetitive parts of the day: typing the same details into several tools, follow-ups and reminders, booking confirmations, invoices and payment chasers, weekly reports, and answering the questions customers ask most often.
- Do I need to be good with technology?
- No. It's fully managed. We set everything up inside the tools you already use and run it for you, so there's nothing new to learn and no staff training needed.
- Will we have to replace the tools we already use?
- No. We build the automation into the systems you already have, so your team keeps working in the tools they know. We only suggest something new when it's clearly worth it.
- Which tools do you work with?
- The ones most businesses already use: CRMs, WhatsApp Business, email, calendars and booking tools, accounting software, sales tools and team chat. If you use something else, ask us on the call. Most tools can be connected.
- Where does AI come in?
- Only where it does the job well: answering common questions, drafting emails and documents, summarising calls and notes, sorting incoming requests. For some businesses that's a lot, for others it's one or two jobs. We'll tell you honestly which it is.
- Will AI replace my staff?
- That isn't the goal. AI takes over the repetitive parts of their day so they can spend more time with customers and on the work that needs a person.
- How do you handle our data and logins?
- We work inside your own accounts, with access you give us, and you can remove that access at any time. We only use your data to set up and run what you've asked for. We don't sell it, and we only share it with the services needed to run your setup. If a step uses AI, we'll tell you which service handles that data before anything goes live.
- How long does it take?
- Most setups take two to twelve weeks, depending on how much we're automating. You'll get a timeline in the plan before any work starts.
- What do you need from us?
- Access to the tools we're connecting, one person who knows how things run day to day, and usually about an hour a week while we set things up. We handle the rest.
- How much does it cost?
- The automation review is free. After it, you get a fixed price in writing for the setup before any work starts. The price depends on how many tasks and tools are involved. Ongoing support is month to month.
- What happens after setup?
- We keep running it for you. Fully managed support covers monitoring, fixes and new automations as the business grows, so your team never has to learn the system. It's month to month.
- What happens on the first call?
- It's 15 minutes with Saied. You tell him how work moves through the business today. He points out two or three things he'd automate first and where AI fits. If it makes sense, you agree on a next step. If not, you keep the list.
Contact
Email hello@kenowt.com · Phone and WhatsApp +1 365 816 1196 · Send a message
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